.Five9 (FIVN) has actually been rewarded the 2024 Aragon Investigation Technology Honor for Artificial Intelligence Contact Centers as well as called an Innovator in 2 Aragon Study Planet reports: AI Representative Operating Systems in the ICC, 2025, and also Intelligent Get In Touch With Center, 2025. The provider was identified as one of the most strategic merchant in the artificial intelligence Agent Platforms report.At the primary of Five9’s development is their eyesight for The NEW CX, where Artificial Intelligence Agents and also AI-empowered Human Brokers team up to supply hyper-personalized client expertises. The firm recently introduced brand-new advancements consisting of Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, identifying Five9’s visionary use of innovation in market progression and interruption.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Technology Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Analysis Globe: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Research study Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Analysis Globe: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 pour les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Study Planet: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The brand-new CX, ou00f9 Agents artificial intelligence et Brokers Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Research Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually also named a Leader in The Aragon Research Study Globe for Artificial Intelligence Representative Platforms in the ICC, 2025 and Aragon Research World for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (COMPANY WIRE)–.
Five9 (Nasdaq: FIVN), provider of the Smart CX Platform, has been actually called a champion of the 2024 Aragon Study Innovation Award for AI Connect With Centers. Also, Five9 has been named a Forerunner in pair of Aragon Investigation Planet documents: artificial intelligence Broker Platforms in the ICC, 2025, and Intelligent Connect With Facility, 2025. This acknowledgment from Aragon Analysis underscores Five9’s posture as a forerunner in AI-elevated CX.
The AI Broker Platforms in the ICC, 2025 report openings Five9 as one of the most
critical provider ranked in
the file, identifying Five9 s key sight for AI-driven development in CX. At the primary of this particular advancement is Five9’s goal for The brand-new CX where AI Professionals and also AI-empowered Person Representatives team up to supply hyper-personalized, straightforward client expertises. By inspiring organizations to provide transformative customer communications while lessening prices and also improving productivity, Five9 is actually setting new specifications for AI-powered options in the connect with center field.
AI is actually foundational for creating extraordinary customer experiences, as well as our experts are recognized to become determined by AragonAnalysis as innovative for our efforts to push the smart connect with center ahead, claimed Jonathan Rosenberg, Principal Technology Officer and Chief of AI, Five9. Our emphasis has been actually, as well as will certainly remain to be actually, aiding organizations deliver those expertises with user friendly resources as well as capabilities. Along with each brand-new development, our experts take a progression for each Five9 and also for the business in its entirety.
The Aragon Investigation Innovation honor determines suppliers leveraging ideal use innovation to certainly not merely adjust as markets transform, yet to definitely disrupt and also update how their markets will grow. Five9 was actually formally presented along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research study honors event.Five9’s dedication to advancement, particularly its own eyesight for blending AI Brokers and AI-empowered Human Being Professionals, is actually establishing a brand-new specification for exactly how businesses may provide hyper-personalized and also smooth client expertises, claimed Jim Lundy, Creator, Chief Executive Officer as well as Lead Professional, Aragon Analysis. This honor and record id improves Five9’s devotion to supplying artificial intelligence advancements for CX.
Previously this year, the company launched brand new developments, featuring Five9 GenAI Center, Five9 GeniusAI, and Five9 Artificial Intelligence Representatives, that transform the technique firms approach CX, steering much better end results for each customers as well as brokers. Regarding Five9. The Five9 Smart CX Platform, powered through Five9 Genius AI, supplies an extensive room of remedies to energy AI-elevated consumer expertises that provide much better business end results as well as Deliver Joy to CX.
Our combined cloud-native offering enables hyper-personalized consumer knowledge as well as even more inspired workers, creating every consumer interaction extra linked, simple and easy, and personal. Relied on by 2,500 +consumers and 1,400+ partners internationally, Five9 brings together the electrical power of artificial intelligence, our system, and our people to drive AI-elevated CX.For more information, see www.five9.com. Engage along with our company @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Study, Inc. and/or its Affiliates. All Civil liberties Booked.
The id of an Aragon Analysis honor champion is actually certainly not a recommendation by Aragon Investigation of any sort of vendor, product, or solution. Sight resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Resource: Five9.
FAQ. What major honors carried out Five9( FIVN) win in 2024 coming from Aragon Research? Five9 gained the 2024 Aragon Study Development Award for Artificial Intelligence Call Centers and was actually named an Innovator in pair of Aragon Research study Planet reports: artificial intelligence Agent Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Center, 2025.
What brand-new AI products carried out Five9( FIVN) offer in 2024? Five9 launched Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents to change consumer experience control.Exactly how performs Five9’s( FIVN )BRAND-NEW CX eyesight impact customer service? Five9’s NEW CX eyesight blends AI Professionals along with AI-empowered Human Agents to supply hyper-personalized, uncomplicated clientadventures while minimizing prices as well as enhancing performance.
What was Five9’s( FIVN) tactical opening in the Aragon Analysis World 2025 document? Five9was actually placed as the best important merchant in the artificial intelligence Broker Platforms in the ICC, 2025 document, identifying their critical sight for AI-driven advancement in CX. When did Five9( FIVN) acquire the AragonResearch Study Technology
Award
?
Five9 was officially shown with the award on December 10, 2024, at the Aragon Transform 2024 awards ceremony.